![]() ![]() ![]() This only means that you will be limited to only web based support (which is usually enough). If you buy a used interface, the only thing you miss is that you will not be the "registered owner" (unless you pay Ross-Tech $99 registration fee). I don't even remember what the problem was anymore, but I do remember getting an almost immediate reply on a Sunday afternoon directly from the founder/owner/president (whatever he calls himself) of the company. I was pleasantly surprised to get a reply several hours later (on a Sunday afternoon) directly from Uwe Ross - and he knew the answer to my problem. I once had a strange problem on a Sunday and I sent an email to fully expecting to get a reply sometime on Monday. Also, their web support exists on their own support forum plus they regularly monitor the OBDII forum here and a Vag-Com forum on the Vortex to answer questions and offer support. You also get phone support for a year and unlimited email support if you are the registered owner. Vcds 12.12 Vcds 14.10 (romana+engleza) Vcds 16.8 engleza Inainte de instalare va rugam sa dezactivati antivirusul (pentru windows 10 dezactivati Windows Defender) Info: Pentru instalare nu aveti nevoie ca testerul sa fie conectat la laptop sau masina. Click to expand.Yeah, I really didn't say enough about their support. ![]()
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